SYRON.AI (ABN to be inserted) ('we', 'us', 'our') is an Australian Artificial intelligence and cybernetic intelligence solutions company. We are committed to protecting the privacy of individuals whose personal information we collect, use, and disclose in the course of our business.
This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) ('Privacy Act'), the Australian Privacy Principles (APPs) contained in Schedule 1 of the Privacy Act, and any other applicable Australian privacy legislation.
By accessing or using our website at syron.ai, contacting us, or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all personal information collected by SYRON.AI through:
This Policy does not apply to personal information handled by third parties whose websites or services may be linked from our Website. We encourage you to review the privacy policies of those third parties directly.
We collect personal information that is reasonably necessary for our functions and activities. The types of personal information we may collect include:
When you visit our Website, we may automatically collect certain technical information, including:
We do not intentionally collect sensitive information (as defined in the Privacy Act, such as health, racial or ethnic origin, political opinions, religious beliefs, or biometric data) unless you choose to provide it in the context of a consultation enquiry and you have consented to its collection. If you inadvertently provide sensitive information, we will handle it in accordance with APP 3 and APP 6.
Where it is lawful and practicable to do so, we will give you the option to interact with us anonymously or using a pseudonym. However, in some cases — such as when requesting a consultation — we will need to identify you in order to provide our services.
We collect, hold, use, and disclose personal information for the following primary purposes:
We will not use or disclose your personal information for a secondary purpose unless: (a) the secondary purpose is related to the primary purpose of collection and you would reasonably expect such use; (b) you have consented; or (c) an exception under the Privacy Act applies.
We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.
Some of our third-party service providers may be located overseas or may process data on servers located outside Australia. Where we disclose personal information to an overseas recipient, we take reasonable steps to ensure the recipient handles the information in a manner consistent with the APPs (APP 8). Countries may include the United States and the European Union.
By providing your personal information, you consent to this potential overseas disclosure.
Our Website uses cookies and similar technologies to enhance your browsing experience and gather analytics data.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website. For more information, visit allaboutcookies.org.
Our contact form uses Google reCAPTCHA to protect against spam and abuse. reCAPTCHA collects hardware and software information and sends that data to Google for analysis. Use is subject to Google's Privacy Policy and Terms of Service.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification, or disclosure (APP 11). Our security measures include:
In the event of a data breach that is likely to result in serious harm, we will comply with our notification obligations under the Notifiable Data Breaches (NDB) scheme (Part IIIC of the Privacy Act). This includes notifying affected individuals and the Office of the Australian Information Commissioner (OAIC).
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Our standard retention period for client and prospect records is seven (7) years from the date of last interaction, unless a longer period is required by law. When personal information is no longer required, we will take reasonable steps to destroy or de-identify it in accordance with APP 11.2.
Under APP 12 and APP 13, you have the right to:
To make an access or correction request, please contact our Privacy Officer using the contact details in Section 13. We will respond within 30 days. In some circumstances, we may charge a reasonable fee for providing access (we will notify you of any such fee in advance).
We may refuse access or correction in limited circumstances permitted under the Privacy Act. If we refuse, we will provide written reasons and information on how to complain about the refusal.
If you have a complaint about how we have handled your personal information, please contact our Privacy Officer in the first instance (see Section 13). We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Our Website integrates third-party services including:
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing any personal information to those services.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer:
Organisation: SYRON.AI
Website: syron.ai
Email: [email protected]
ABN: [To be inserted]
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The updated Policy will be posted on our Website with a revised effective date.
For material changes, we will endeavour to notify you via email (where we hold your contact details) or by displaying a prominent notice on our Website prior to the changes taking effect.
This Privacy Policy was last updated on 14 March 2026 and is compliant with the Privacy Act 1988 (Cth) and all 13 Australian Privacy Principles (APPs).